VMware Support Engineer (NSX)
Spinnaker Support
This senior L3 support role fits IT Support Group readers with deep VMware, networking, and Linux troubleshooting experience who want to resolve complex customer incidents in a remote global support environment.
What you would work on:
- Troubleshoot VMware and NSX customer issues remotely and carry cases from investigation through closure.
- Produce root-cause analyses, maintain knowledge articles, and collaborate with a follow-the-sun support team.
- Diagnose NSX-T switching, routing, firewall, VPN, vSphere, certificate, and packet-level networking problems.
Good fit if:
- You have at least five years of senior-level support experience across VMware core technologies.
- You are proficient with Linux/Unix, L3 networking, packet capture tools, vCenter, ESXi, and distributed switching.
- You can handle critical customer situations and occasional after-hours, weekend, or holiday support.
Curated from Himalayas for IT Support Group readers. This is an external listing; use the apply link for the source listing and latest details.