Support Systems Engineer

REE Medical is looking for a systems engineer to keep its core SaaS business applications reliable and improve the integrations and workflows connecting them. IT Support Group readers with business-systems support, incident response, and application administration experience should find this remote-first U.S. role especially relevant. What you would work on: - Escalate and resolve complex issues across Zoho, Monday.com, NetSuite, Jira, Zapier, RingCentral, Twilio, and related systems. - Monitor application health, respond to major incidents, investigate root causes, and reduce recurring failures. - Troubleshoot APIs, webhooks, integrations, and automated workflows while managing upgrades and configuration changes. - Create knowledge articles, runbooks, and clear Jira documentation for support and business stakeholders. Good fit if: - You have 5+ years supporting SaaS or business applications such as Zoho, NetSuite, Jira, Zapier, or Salesforce. - You understand APIs, webhooks, incident management, monitoring, and IT service-management workflows. - You can communicate complex findings to technical and non-technical teams and work independently. Curated from Himalayas for IT Support Group readers. This is an external listing; use the apply link for the source listing and latest details.