Support Engineer

This security role is a strong fit for IT Support Group readers because it centers on practical operational technology work: Support Engineer responsibilities in a remote environment, with an explicit salary range published by the source. What you would work on: - Support Engineer As a Support Engineer, you will provide first-class post-sales technical leadership to our client base. - You will be the main point of contact for technical questions and requests for assistance that our customers register in our support ticketing system. - You will work with the rest of the Support team to build out and cultivate our support operations, and help to establish a customer community to improve the experience of our customers. - For this job you will need to have a strong technical capability along with a strong self-starting, dedicated mentality and the ability to maintain empathy for customers. Good fit if: - customers and leave them with the "wow" experience of building and testing their applications with ease. - a work in progress and are growing new skills and capabilities all the time. - their technical and business needs and requirements — from onboarding to implementation to scale. - r Success, and Marketing teams to share knowledge and experiences, and will act as the Voice of the Customer to help drive improvements that will ensure our customers' success with CircleCI. Curated from Greenhouse/CircleCI for IT Support Group readers. This is an external listing; use the apply link for the source listing and latest details.