Sr. Customer Support Engineer

<p>This remote helpdesk role is a strong fit for IT Support Group readers because the source listing emphasizes practical technical support, security, cloud, and operations work with a disclosed salary range.</p> <p><strong>What you would work on:</strong></p> <ul> <li>The Team and Role: Are you a skilled technical professional interested in joining a Paid Services program and be part of a collaborative team environment?</li> <li>We are searching for a Senior Customer Support Engineer in the AMR region who will be responsible for troubleshooting and finding solutions to difficult technical problems.</li> <li>The role will focus mainly on Logitech’s Paid Services support for video conferencing solutions but may occasionally be asked to resolve issues with other enterprise software (MS, Zoom, Google).</li> <li>Expect to communicate with customers via Phone, email or video calls, and provide high touch service across global organizations, partnering with ITDMs to maintain their valuable conference room spaces or help them as they deploy.</li> </ul> <p><strong>Good fit if:</strong></p> <ul> <li>The Team and Role: Are you a skilled technical professional interested in joining a Paid Services program and be part of a collaborative team environment?</li> <li>This full-time role is focused on identifying hybrid candidates based near Dallas, TX. #LI-CT1 This position offers an annual base salary typically between $ 78K and $ 112K depending on location and experience .</li> <li>In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.</li> <li>All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.</li> </ul> <p>Curated from Jobicy for IT Support Group readers. This is an external listing; use the apply link for the source listing and latest details.</p>