Senior Technical Support Engineer

Sentry is hiring a Senior Technical Support Engineer role that fits IT Support Group readers because it centers on technical support engineering for developer-facing observability systems. The source listing publishes a salary range of USD 125,000-150,000. What you would work on: - Solve complex technical support issues for developer and enterprise customers. - Debug code and systems instead of relying on basic knowledge-base responses. - Build automated resolution paths and treat support volume as a product signal. - Work with autonomous agentic systems to keep humans focused on high-impact technical cases. Good fit if: - You have deep technical support or support engineering experience. - You are comfortable debugging both customer code paths and broader systems issues. - You want support work that sits close to engineering and automation. - You can help define high-quality support processes for technical users. Curated from Sentry Ashby job board for IT Support Group readers. This is an external listing; use the apply link for the source listing and latest details.