Senior Technical Support Engineer

Cribl is hiring a remote senior support engineer to help enterprise IT and security teams get the most from its telemetry platform. This is a strong fit for IT Support Group readers who enjoy deep troubleshooting across distributed systems, cloud services, Linux, networking, and observability tooling. What you would work on: - Support enterprise customers through Slack, email, and online meetings while developing deep knowledge of Cribl Stream and related products. - Research, reproduce, diagnose, and troubleshoot customer issues, escalating unresolved problems to the right internal teams. - Set clear expectations, document issue resolution, and create knowledge-base notes and technical articles. - Participate in stand-by, on-call, or off-hours coverage when required. Good fit if: - You have 5+ years of enterprise customer support or hands-on distributed-systems experience. - You bring strong Linux, AWS, Azure, and networking troubleshooting skills. - You communicate well with customers and enjoy solving complex technical problems collaboratively. - Experience with Splunk, Elasticsearch, Logstash, regex, or JavaScript is a plus. Curated from Himalayas for IT Support Group readers. This is an external listing; use the apply link for the source listing and latest details.