Senior Associate, Revenue Tools - Customer and Product Support

AlphaSense is hiring a Senior Associate, Revenue Tools - Customer and Product Support role that fits IT Support Group readers because it centers on support tooling and technical support operations. The source listing publishes a salary range of USD 88,000-120,000. What you would work on: - Build and operate systems, integrations, and tooling for customer-facing support functions. - Partner with Customer and Product Support leadership on automation, tooling, and process decisions. - Scale support quality by capturing automation and deflection opportunities. - Handle support tooling questions, vendor escalations, and workflow optimization. Good fit if: - You have experience with support operations, revenue tooling, or customer/product support systems. - You can translate support-team needs into practical process and tooling improvements. - You are comfortable working across Support, Customer Success, Sales, and broader systems teams. - You like making support tech stacks more integrated, efficient, and scalable. Curated from Jobicy for IT Support Group readers. This is an external listing; use the apply link for the source listing and latest details.