Robotics Technical Support Specialist, 2nd Shift

Standard Bots is hiring a remote second-shift support specialist to troubleshoot robotics systems with customers. It is a solid fit for ITSG readers who like hands-on technical support spanning software, networking, device connectivity, and physical automation. What you would work on: - Support customers from 4 PM to 12 AM Eastern by phone, email, video, and ticketing systems. - Diagnose robot issues and guide customers through configuration, deployment, and operation. - Escalate complex problems to engineering, product, and field-service teams. - Maintain support documentation, knowledge-base articles, and ticket workflows. Good fit if: - You have 2+ years in technical support, field service, robotics, automation, or a related technical role. - You can troubleshoot mechanical, electrical, or software systems and explain fixes clearly. - You understand industrial automation or robotics fundamentals. - Networking, Linux/Ubuntu, Python, C++, ROS, machine vision, or cobot experience is a plus. Curated from Ashby for IT Support Group readers. This is an external listing; use the apply link for the source listing and latest details.