Product Support Engineer

Experlogix is hiring a product support engineer to solve complex issues in its CPQ Design Center enterprise software. This role fits IT Support Group readers who enjoy deep technical troubleshooting, customer-facing problem solving, and working across SaaS, CRM, ERP, and application-support teams. What you would work on: - Investigate product-modeling, configuration-rule, pricing, document-generation, and workflow issues. - Reproduce customer problems, analyze logs and application behavior, and document root causes and fixes. - Use SQL, FetchXML, OData, and related query tools to validate data and troubleshoot integrations. - Collaborate with product, development, professional services, and technical support on bugs, enhancements, testing, and knowledge-base content. Good fit if: - You have 2+ years supporting enterprise software, SaaS, CPQ, CRM, ERP, or business applications. - You can write SQL queries and explain technical findings to both technical and non-technical audiences. - Experience with Microsoft Dynamics, Salesforce, NetSuite, REST APIs, IIS, Windows Server, Azure DevOps, or Jira is a plus. Curated from Himalayas for IT Support Group readers. This is an external listing; use the apply link for the source listing and latest details.