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Manager, Support Engineering (AMER)

remote Remote — United States / Canada management 💰 $115k–194k
Lead a customer-facing technical support engineering team across the Americas. Coach engineers, support hiring, hold regular one-to-ones, and improve workflows, documentation, and customer support outcomes. The role calls for experience leading technical teams and managing the full support lifecycle, along with Linux administration and web application knowledge. This is a remote role with location eligibility limited by the employer’s posting. The disclosed salary range applies to United States residents; Canadian compensation may differ. Curated by IT Support Group from the employer’s career listing. Verified available on October 12, 2026. Apply on the employer’s site for the full requirements, current compensation, and latest details.
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