IT Support Technician V

Take ownership of complex IT support escalations, queue health, incident coordination, executive support, and local site operations. Mentor other technicians, improve documentation, and coordinate equipment procurement and onboarding. This is the most senior individual-contributor level on the employer’s support track, with responsibility for maintaining operations when the manager is unavailable. The Boston office requires attendance five days per week, Monday through Friday. Disclosed base pay is $38.10–$52.96 per hour; this is an hourly range, not an annual salary. Curated by IT Support Group from the employer’s career listing. Verified available on October 12, 2026. Apply on the employer’s site for the full requirements, current compensation, and latest details.