IT/Helpdesk Support Specialist

SimVentions, Inc - Glassdoor ✪ 4.6 is hiring a IT/Helpdesk Support Specialist, a salary-disclosed role that fits IT Support Group readers looking for practical helpdesk work with clear operational responsibilities. What you would work on: - SimVentions is a 100% employee-owned business and has consistently been voted one of Virginia's Best Places to Work. We are seeking a Helpdesk Support Specialist to join our team! - Ability to obtain a secret security clearance is required.  Requirements: - 2+ years experience working in a customer facing technical support environment - A solid understanding of hardware, software, and network systems, including troubleshooting common technical issues - Proficiency in troubleshooting A/V equipment, including projectors, displays, microphones, and sound systems Good fit if: - SimVentions is a 100% employee-owned business and has consistently been voted one of Virginia's Best Places to Work. We are seeking a Helpdesk Support Specialist to join our team! - Ability to obtain a secret security clearance is required.  Requirements: - 2+ years experience working in a customer facing technical support environment - A solid understanding of hardware, software, and network systems, including troubleshooting common technical issues - Strong knowledge of video conferencing platforms such as Microsoft Teams and Cisco Webex Curated from The Muse for IT Support Group readers. This is an external listing; use the apply link for the source listing and latest details.