Customer Reliability Engineer - Infrastructure

This customer-facing reliability role fits IT Support Group readers who enjoy solving production infrastructure issues while improving cloud platform operations. You would help keep Astronomer’s managed Airflow service reliable, with a focus on cloud infrastructure, Kubernetes, observability, and customer incident response. What you would work on: - Troubleshoot customer environments and actively triage incidents from customers and monitoring systems. - Operate and improve monitoring, alerting, and automation for daily operational work. - Support reliable Kubernetes clusters and multi-cloud infrastructure across AWS, GCP, and Azure environments. - Work directly with customers to solve issues, meet SLAs, improve documentation, and guide production readiness. Good fit if: - You have five years of experience with large, complex cloud infrastructure and three years with Kubernetes. - You have managed a production distributed system on at least one major cloud provider. - You bring strong Linux, troubleshooting, communication, and customer-support skills. - You have DevOps or CI/CD experience and can script in Python. Curated from Jobicy for IT Support Group readers. This is an external listing; use the apply link for the source listing and latest details.