Bilingual Technical Customer Support, Ring, Ring

Bilingual Technical Customer Support, Ring, Ring at Amazon.com is a salary-disclosed security role that fits IT Support Group readers interested in hands-on technical operations, support, infrastructure, cloud, network, or security work. What you would work on: - Customer Support representatives are technically savvy problem-solvers with a focus on customer account security. - You will support customers with device account and billing maintenance, account and device setup, and technical troubleshooting daily to ensure their devices are operating as expected and customer accounts are in order. - Your troubleshooting abilities will be put to the test as you dive deep to diagnose and resolve complex problems while providing an exceptional experience to our customers. - Ability to identify and troubleshoot issues logically and efficiently. Good fit if: - The team is looking for driven individuals who are up to the challenge of solving customer issues while providing a positive customer experience. - An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. - Final starting pay will be based on factors including experience, qualifications, and location. Curated from Jobicy for IT Support Group readers. This is an external listing; use the apply link for the source listing and latest details.