Technical Support Engineer (MSP-Facing)

Get paid to help other IT pros do their jobs better. NinjaOne is the RMM platform used by thousands of MSPs globally. If you've been in an MSP for 2+ years, this opens up every RMM vendor job market. Responsibilities: - Provide technical support to MSP customers via chat, email, and phone - Troubleshoot deployment, monitoring, patching, and scripting issues - Write internal KB articles and customer-facing guides Requirements: - 2+ years MSP or IT support experience - Strong Windows admin skills; Mac/Linux a plus - PowerShell scripting Hybrid in Austin, TX. Full benefits, stock options, paid cert study.