IT Specialist (Seasonal)

State Fair of Texas

Dallas, TX, USA

Full time

Aug 24

Description

The State Fair of Texas (SFT) is seeking a high energy and personable seasonal IT Specialist to help end users and the IT Manager with pre-fair, during and post-fair IT related tasks. The seasonal IT Specialist will be proficient in IT troubleshooting and repair for hardware and peripherals.

As a seasonal hire you will have a defined employment time period, ending on Friday, October 22, 2021.

What you’ll do as an IT Specialist:

  • Resolve Tier I and Tier II hardware and network connectivity issues.
  • Assist user with software and printing issues
  • Install, configure, test, maintain, monitor, and troubleshoot computer and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels.
  • With assistance, plug in aerial Ethernet Cables, to switches, ticket booths, gates, and scanning channels.
  • Any other duties as assigned.

Knowledge & Experience

  • Excellent knowledge of PC and desktop hardware.
  • Excellent knowledge of PC internal components.
  • Hands-on hardware troubleshooting experience.
  • Working technical knowledge of current protocols, operating systems, and standards.
  • Ability to operate tools, components, and peripheral accessories.
  • Good written, oral, and interpersonal communication skills
  • Team-oriented and skilled in working within a collaborative environment.
  • Strong customer service orientation.

 Minimum Qualifications

 High School diploma or equivalent is required, and the following:

  • 6+ months of work experience in IT/related field.

OR

  • [A+ Certification/Google IT Support Professional Certificate] along with non-IT customer facing experience is acceptable in lieu of 6+ months of IT experience.

OR

  • Some college credits towards an IT degree (Or Associate’s Degree) along with non-IT customer facing experience is acceptable in lieu of 6+ months of IT experience.

Requirements

  • Pass an employment and criminal background check.
  • Lift and/or pull up to 30 lbs without assistance
  • Work inside and outside in various weather conditions to prepare for the State Fair
  • Work mandatory overtime as required
  • Climb ladders and go under counters, desks as needed to reach IT elements.

Reporting Relationship

This position reports to the IT Manager.

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